We looked after Katie’s beloved dad, Vincent, at Poppy’s. We asked her to explain what it meant to be reassured, supported and listened to at each stage of the process.

After Lydia’s son died, she and her husband started tending a small garden on his grave in East Sheen Cemetery. Seven years on, she shares her tips.

When Amber's friend Poppy died of cancer, Amber supported her family during her final days and in arranging her funeral. Amber shares how this experience changed her life.