"My husband Steve was unique — I wanted a funeral in keeping with him, and that would support the family’s differing needs in saying goodbye.
"I found Poppy's online. Even via email I could feel warmth. Phone calls with them were helpful and understanding, for the first time I felt heard.
"Poppy’s recommended celebrants that I could meet and choose, rather than assigning one to me. I chose Andrew Bone who spent time getting to know the family, understand Steve's life and to craft a wonderful eulogy.
"On the day the whole service was perfect. The motorbike hearse with wildflowers looked stunning — Steve would have loved his final ride (although I’m sure it didn’t go fast enough for him!).
"Steve’s sons and nephews carried the coffin. Because I had so much trust in Poppy’s and Andrew, I felt able to share my tribute to Steve, feel completely present for the whole ceremony, and do the small things I wanted like place one of his favourite hats on the coffin.
"Everyone who attended felt able to remember, celebrate and grieve for Steve in their own way as the whole service felt so supportive and personal."